Modus Create
Rethinking the Journey toward Transformation

Patrick Sheridan, a serial entrepreneur and an expert on innovation observes that digital disruption requires traditional businesses to rethink their existing model to deliver more value to customers and improve the customer journey. “Businesses need to shift to a platform approach in their business model, integrating the value proposition of several partners,” he says. Such an approach is technologically complex, and effectively changing models is not an easy task for established businesses. Additionally, the big five consulting companies are deeply entrenched in the preservation of the status quo and cannot help businesses rethink their legacy business model. That makes the consulting industry ripe for technological disruption. Sheridan, driven by these market insights, founded Modus Create, along with co-founder Jay Garcia to offer innovative consulting services that reflect the new reality of the digital economy. The company keeps tabs on the latest technologies—both commercial and opensource— entering the market and partners with their clients to help them leverage technology to create competitive advantage and evolve their business model to meet market needs. Modus Create is a different type of consulting firm. “While the big five consulting firms sell strategy, we believe that truly great ideas hide behind good ideas, and help businesses increase their ability to process ideas and generate new products to find where the real market advantage is,” remarks Sheridan.

Partners choose Modus Create as they want to work with a company that goes beyond the human capital of technology support, one that has startup DNA, an active, visible, and relevant understanding of commercial and open source technologies, and a maker mindset. “They want to work with self-contained teams that can help them bring new products to market as opposed to only putting leverage on manpower for supporting legacy systems,” says Sheridan. Modus Create is excited about this trend, as in the mid-market, many firms are looking for transformation but do not have the deep pockets of Global 2000. The company can provide these firms with a complete set of solutions, from strategy to customer experience to the foundational aspects of being agile or cloud-native enterprises. “Business magazines are saying digital transformation is more than a buzzword. It’s now an outcome delivered by a specific type of consulting firm, and that is exactly what we are,” states Sheridan.

Modus Create serves its clients with a workforce that spans six continents in over 50 cities worldwide, with offices in Virginia, Los Angeles, Costa Rica, and Romania. The company’s organizational model is reflective of the ‘future of work’ and designed on the model of an open-source team.”

Our workforce is distributed across the globe in different time zones, be they working from home or office, to ensure continuity of service to our clients,” says Sheridan. This model leads to high engagement from remote workers.

Business magazines are saying digital transformation is more than a buzzword. It’s now an outcome delivered by a specific type of consulting firm, and that is exactly what we are

“I met my co-founder Jay Garcia, a U.S. Air Force veteran and open source thought leader, ten years ago, while working in open-source software. We evaluated the organizational model of open-source teams— people spread across the world working for free, creating more value than commercial consulting companies. We adopted this model to facilitate seamless engagement with people that are not necessarily in the same room,” he adds.

Modus Create navigates organizations through transformation, focusing on four core service lines: business and product strategy, customer experience, agile delivery, and cloud migration. With the mission to create a unique environment for client success through consultative services and unparalleled support, the company partners with beacons of innovation and established leaders such as AWS, Atlassian, Github, and more.

Sheridan highlights an instance where Modus Create helped a global pharmaceutical company go beyond medicine and deliver more value to consumers by helping to manage treatments. The client approached Modus Create to devise a strategy for proactively managing the health outcomes of people, whether staying healthy or assisting a specific illness. Where the traditional strategy involved marketing through commercials to create brand awareness, Modus helped reach customers through digital channels such as voice reminder settings in Alexa and integrating and tracking medical appointments on health devices, including Fitbit and Apple Watch. Modus Create was able to increase the client’s value beyond transaction and position the client’s products as critical to its customers.

Moving forward, Modus Create plans strategic expansions across Asia, focusing on further expanding its capabilities to deliver time-zone aligned teams for its clients. The company believes that the next big inflection point in the industry is connectivity across the world. Envisioning a future of the connected world that is software enabled and controlled, Modus Create strives to assist its clients’ journey towards digital transformation. “The massive wave of disruption is a reality that every organization has to look forward to, and we focus on leveraging our expertise to manage the resulting opportunities, integrations, and risks for organizations,” concludes Sheridan.