This is where California-based Xentaurs, a digital transformation services provider, makes their mark. The company employs a unique approach in helping firms navigate through major digital initiatives from turning the vision into actionable steps and providing a clear and definable path to completion. The team at Xentaurs believes that a technology consulting service firm must understand the workflow that drives the desired business outcome. Once this is understood the firm should naturally switch into the technology discussion and effortlessly guide the customer through technology choices and specific details down to the implementation level to drive alignment and understanding across all stakeholders.
“One of the things we learned early on is that there is a lot of buzz around outcome-based approaches, but focusing on the technology without driving alignment across stakeholders leads to many incomplete and derailed initiatives,” comments Anoj Willy, Co-Founder and President at Xentaurs.
To efficiently assist its clients, Xentaurs identifies the desired solution as well as the obstacles that might disrupt key digital transformations. One of the key differentiators in digital initiatives as opposed to traditional solutions is that they span multiple departments which dramatically increases complexity and introduces execution risk. To solve this problem, Xentaurs creates a project initiation workflow wherein various leaders and members of staff across departments participate in facilitated sessions to identify complexities that are affecting workflows and make aware critical points of integration.
Xentaurs employs a process called envisioning to understand the problem, outline a solution, and then create an actionable plan to connect the dots for teams to work via open communication and drive clarity. But rather than build a massive platform they leverage a phased approach to jointly implement the solution with the customer. Once management and employee levels acknowledge the stability of the new system, Xentaurs focusses on driving adoption of the platform across a client’s entire organization. The company’s one-firm-step-at-a-time approach allows for a more iterative process with reduced risk. This think big, start small, and move quickly formula has empowered Xentaurs to create a stronghold in its technology services advisory roles.
The company maintains complete transparency during the various stages of a project and educates clients using a technique called Pilot/Co-Pilot. While the digital transformation firm drives the project and implements the changes in the pilot seat initially, the client is enabled by flying as co-pilot and working alongside them. Eventually the client becomes the pilot taking over the project while Xentaurs sits in the co-pilot seat to ensure the successful hand-over of the project. This service approach has garnered loyal support from Fortune 10-to-500 enterprises who have entrusted them to help implement their digital transformation projects. In addition, Xentaurs helps clients revamp infrastructure and acquire solutions for Software-Defined infrastructure (SDI), DevOps, Infrastructure-as-a-Code, and Cloud Computing.
Having developed a strong partnership with Cisco and now doing so with Google, Xentaurs looks to expand its reach by developing a next-generation partner eco-system that helps them scale through channel enablement programs that benefit the ecosystem. “We are in the right position to take advantage of the learning and success garnered in the last three years to build that next-generation channel,” concludes Anoj Willy, adding “The digital world is upon us and the channel needs to evolve to survive. At Xentaurs helping our clients also means advancing the channel to increase the velocity and rate of success in the digital era”.